flo - brand identity

Launching the biggest EV charging ecosystem in Canada.

Launching the biggest
EV charging ecosystem
in Canada.

 

client : FLO


 

challenge

When AddÉnergie decided the time was right to migrate their business model from that of charging solutions manufacturer to comprehensive charger operator, they needed to go big and clear.

strategy

Restructuring the business offer to align with the needs of the consumer would completely change the core operating model of the business. It’s a tremendous transition that requires the engineering team to factor consumer-driven needs into their developmental process. The success of the endeavour rested squarely on the creation of a new airtight brand identity, one that resonates with the target demographic, and accompanying and guiding the internal team through a seismic shift in company culture.

 

objectives

Imagine a new B2C promise that would respond directly to the needs of EV drivers, who are often frustrated by an incomplete and fragmented recharging offer. Inspire innovation in AddÉnergie’s product and service development. Finally, facilitate and incorporate governmental partnerships in the vision of the new business offer.

team

Marie-Ève Caron, planning and brand strategy
Geneviève Grenier, marketing and business strategy
Caroline Reumont, art direction
Élyse Noël de Tilly, copywriting
Mivil Deschênes, web and UX design
Marie-Ève Rheault, project management
Steve Desmarais, graphic production
Pixi Studio, 3D design
Alt Productions, video & photo production

 
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methodology and insight

After extensive research of EV drivers and numerous discussions with the internal team, we identified the emotion that unified all EV drivers and industry participants alike: profound pride.

putting it to work

The brand identity communicated fluidity and ease of use, while the tagline was a celebration of the pioneering attitude of both the early consumers and the company, who were relentlessly dedicated to the EV silent revolution. All were represented throughout the brand communication tools.

 

impact

Quickly adopted by consumers, FLO crystalized both the need for simplicity within the industry and the pride experienced by its advocates. And beyond consumers, the new branding increased a sense of ownership and community among AddÉnergie employees, and heightened visibility and understanding of the business offer with government bodies. In 2018, FLO signed a contract for an enormous recharging infrastructure project to take place in numerous major cities across Canada, with Natural Resources Canada contributing $6.7M to the initiative.

 
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La Famille showed us that a brand can be a powerful client interface, as well as a tool to rally us together internally, giving us a clear direction for the future.
— Louis Tremblay, President and CEO, AddÉnergie and FLO
 
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services

Market audit and analysis
Consumer insight
Marketing strategy
Brand positioning